Right of withdrawal
You can cancel your purchase within 14 days of the day you receive the item. When you pick it up in our store, the period runs from the day of pick-up.
How to cancel
Tell us clearly before the period ends, for example by e-mail to info@karrosseriet.dk with your order number. You can use the form below, but you don't have to.
Returning the item
- Send the item to Eksempelvej 1, 1234 Eksempelby, or hand it in at the store, no later than 14 days after telling us.
- You pay the cost of returning it.
- Pack it carefully, preferably in the original packaging. Don't send it cash on delivery.
Your refund
We refund the full amount, including standard shipping, no later than 14 days after receiving your message, to the same means of payment. We may wait until we have received the item, or you have shown that it was sent.
Condition of the item
You may examine the item as you would in a shop. If you have handled it beyond that – for example fitted, painted or damaged it – it may have lost value, and we can deduct that from the refund.
Standard withdrawal form
Only fill in and return this form if you want to cancel the purchase.
To Karrosseriet, Eksempelvej 1, 1234 Eksempelby, info@karrosseriet.dk:
I hereby give notice that I withdraw from my contract of sale of the following goods:
- Items and order number:
- Ordered on / received on:
- Name:
- Address:
- Signature (only if this form is sent on paper):
- Date: